Depending on the type of service you require, there are 3 options for appointment locations:
I do not offer mobile services to your location, however if your car seat needs are urgent, please message me to discuss if accommodations can be made - if this is possible, an additional charge of $20 will apply on top of the regular appointment cost. If I am not able to provide emergency assistance at your location, I may be able to refer you to another technician who can help.
My preferred method of payment is e-transfer (payable to firstname.lastname@example.org) but I can also accept cash.
Ideally 2-4 weeks before your baby's due date - this gives you time to read the car seat manual, practice the installation and become familiar with all the functions of the car seat. As soon as possible after baby's birth (ideally within 1-2 weeks), you are encouraged to book a follow-up appointment to check baby's harness fit either in-person (most ideal) or by messaging me with photos and/or video - there is no extra charge for this fit check appointment.
My job as a CPST is to teach, and be a "lighthouse" to guide and support you. While other technicians may install the car seat for you, this is not in your best interests. Hands-on learning ensures you leave the appointment feeling confident in your abilities to install and use your seats correctly on your own. This is especially important during times when a CPST won't be readily available to help, such as in the event of an emergency, last-minute vehicle changes, or during travel. Knowing how to install your seat and make adjustments when needed means you are always fully in control of your child's safety, and not relying on someone else to do it for you on a regular basis. *If you have any physical limitations that prevent you from installing the seat yourself, I recommend bringing someone with you to the appointment who can install on your behalf. Either way, I will do my best to accommodate your needs in any way that I can!
Due to the nature of the service, appointments are conducted outdoors year-round. For your comfort, dress appropriately depending on the season and bring an umbrella if needed. Appointments may be rescheduled in cases of extreme cold or heat, heavy rain/thunderstorms or heavy snow.
If you need to cancel or change your appointment, please provide as much advance notice as possible by phone/text or message me via the CONTACT page.
***For appointments at Serenity Birth Studio, please use the cancellation/rescheduling tool in the confirmation email you received when you booked the appointment.